Applicant FAQ

Search our available homes. When you find one you would like to tour, click the “Schedule Showing” button on the home’s details page. You will be prompted to enter contact information and then choose a showing time, and you will be sent an email and text with the showing details. Please provide a phone number that accepts text messages. A confirmation text will be sent to you about 2 hours before your showing, and you will need to confirm at least 1 hour before your appointment. If no confirmation is received, your showing will be canceled automatically. We are not on-site management, and the confirmation lets us schedule efficiently.

If you need to reschedule, reply to the email or text you received when you booked, and someone will contact you.

If a property is vacant, you can generally schedule a showing at the time that best suits you. If the property is currently occupied, we need to provide at least 24 hours’ advance notice to the current residents. To request a showing, go to our available homes and choose the home.

Applications typically take 3 to 5 business days to process. If further information is required, someone from Pacific Screening will contact you. For the fastest processing, please send any requested documentation to Pacific Screening directly.

Your lease will be sent by email for electronic signature.

You must confirm your lease start date within 24 hours of receiving your approval email. Leases must be signed within 72 hours of receipt, and approved applicants are required to take possession of the unit within 15 days of submitting the application.

Each property has a specific utility policy. For individually metered utilities, residents open an account with the utility provider directly.

For properties that use a bill-back system, this formula is used: half of each utility bill is divided by the total number of occupants at the property and then multiplied by the number of occupants in your unit (the “occupancy portion”). The other half is divided by the total occupied square footage at the property and then multiplied by the square footage of your unit (the “square footage portion”). The two portions added together are your utility invoice for the month.

For most pet-friendly properties, Greenbridge will allow up to 2 pets with management approval. Breed restrictions are in our screening criteria and pet policy. Some properties have their own pet policy; please check the home’s listing.

Monthly pet rent is added to your charges: $50 per pet under 35 lbs and $100 per pet over 35 lbs. We do not charge a pet deposit. Emotional support animals with a valid letter from a medical provider are not considered pets and are not charged pet rent.